Pandemija COVID-19 prouzrokovala je velike promjene i stvorila brojne izazove u globalnom poslovanju, a transport je svakako jedna od pogođenih kategorija.

Iz Express Courier d.o.o. Sarajevo koji je licencirani zastupnik za UPS prenose nam zvaničnu izjavu iz sjedišta UPS-a, a u vezi sa mjerama koje se preduzimaju radi prevencije širenja koronavirusa te na koji način pandemija utječe na servis i poslovanje.

‘’Američko Ministarstvo za unutrašnju sigurnost, kao i druge vlade širom svijeta, proglasile su transport i logistiku kao infrastrukturu od izuzetne važnosti, tako da našim klijentima usluge pružamo kao i do sada. Unatoč nedavnim zatvaranjima granica u mnogim zemljama, još smo u mogućnosti vršiti dostavu pošiljki. Ipak, zbog zatvaranja ureda, preduzeća ili ograničenja isporuke na određenim područjima, neke pošiljke možda neće biti moguće dostaviti, te će iste biti vraćene pošiljatelju. Situacija se i dalje svakodnevno mijenja, ali naša globalna logistička mreža nam omogućava prilagođavanje u ovim vanrednim okolnostima, kako bismo ispunili naše ugovorene obaveze prema komitentima.

Fondacija UPS-a pojačala je svoje djelovanje vezano za borbu u prevenciji širenja koronavirusa. Ona  uključuju dodatna izdvajanja grantova, koja premašuju šest miliona dolara upućenih Ujedinjenim nacijama, partnerima za humanitarnu pomoć, te lokalnim i međunarodnim nevladnim organizacijama. Podrška uključuje stavljanje na raspolaganje naše infrastrukture za prevoz doniranih sredstava, savjetodavne usluge u lancu opskrbe, novčani doprinos za ubrzanje distribucije zaštitne opreme prema zdravstvenim radnicima, ali i druge aktivnosti koje će pomoći u spašavanju života ugroženih pojedinaca i zajednica. U saradnji s našim partnerima, UPS-ova globalna špediterska mreža već je isporučila više od dva miliona maski humanitarnim radnicima u Kini. Ovaj broj je, međutim, našim dodatnim aktivnostima i naporima povećan na preko četiri miliona.

Zahtijevamo od svakog UPS-ovog zaposlenika i partnera da se pridržavaju svih preporučenih mjera opreza. Uspostavili smo sve higijenske protokole koji su u skladu s predloženim mjerama Svjetske zdravstvene organizacije. Slijedimo i propise o socijalnom distanciranju i dezinfekciji. Klijenti također trenutno nisu obavezni da potpisuju prijem pošiljke, osim nekih specijalnih isporuka, gdje imamo ugovornu obavezu zahtijevanja potpisa. Ako bilo koji zaposlenik osjeti simptome poput temperature ili poteškoća u disanju, u obavezi je odmah potražiti medicinsku pomoć u skladu s preporukama vlade’’.

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UPS Response to Coronavirus

The COVID-19 pandemic has caused major changes and created numerous challenges in global business, and transportation is certainly one of the most affected categories.

Express Courier d.o.o. Authorized Service Contractor for UPS is providing an official statement from UPS headquarters regarding measures taken to prevent the spread of coronaviruses, and how the pandemic affects service and business.

‘’The US Department of Homeland Security, as well as other public authorities around the world, have declared transport and logistics as critical infrastructure, and we are currently serving our customers as usual. Despite the recent border closures in many countries, we are still able to fulfill shipments for our customers, except where we may be unable to deliver due to exceptional government restrictions. Some parcel deliveries may not be possible due to the closure of shops and businesses, or restrictions in various postal codes, in which case parcels will be returned to sender. The situation continues to change on a daily basis, but our global smart logistics network enables us to adjust and deploy contingency plans to safely meet our service commitments as conditions permit.

The UPS Foundation has expanded its response to the novel Coronavirus, including new grant allocations, surpassing $6 million to United Nations agencies, humanitarian relief partners and community-based non-profit and international non-government organizations. This support includes in-kind transportation, supply chain consultation, and cash contributions to expedite the distribution of personal protective equipment for healthcare workers and other life-sustaining activities for impacted individuals and communities. In collaboration with our relief partners, UPS’s global freight forwarding network has already delivered more than 2 million masks to relief workers in China. Additional relief efforts brought that total to over 4 million masks.

We are asking every UPS employee and subcontractor to take necessary precautions out of an abundance of caution. We have hygiene protocols in place that are in line with suggested WHO measures. We are also following social distancing and disinfecting protocols. Customers are also no longer obliged to sign for deliveries, with the exception of some specialized deliveries where we have a contractual obligation to get a signature. If any employee experiences symptoms such as fever or respiratory infection, they are directed to seek medical attention immediately in line with government recommendations’’.